How To Apply ?

Note: Taking reference from IBPS CSA notification of 2025

Pre-Requisites for Applying Online

Before applying online, candidates should—

(i) Scan their :

• photograph (4.5cm × 3.5cm)
• signature
• left thumb impression (If a candidate is not having left thumb, he/she may use his/ her right thumb. If both thumbs are missing, the impression of one of the fingers of the left hand starting from the forefinger should be taken. If there are no fingers on the left hand, the impression of one of the fingers of the right hand starting from the forefinger should be taken. If no fingers are available, the impression of left toe may be taken. In all such cases where left thumb impression is not uploaded, the candidate should specify in the uploaded document the name of finger and the specification of left/right hand or toe).
• a hand written declaration (text given below) { In case of candidates who cannot write may get the text of declaration typed and put their left hand thumb impression (if not able to sign also) below the typed declaration and upload the document as per specifications}. ensuring that the all these scanned documents adhere to the required specifications as given in Annexure III to Notification.

(ii) Signature in CAPITAL LETTERS will NOT be accepted.

(iii) The photograph/ signature/left thumb impression/ handwritten declaration/certificate as mentioned in Clause J (viii) (if applicable) should be properly scanned and should not be smudged/ blurred.

(iv) The text for the hand written declaration is as follows : “I, _______ (Name of the candidate), hereby declare that all the information submitted by me in the application form is correct, true and valid. I will present the supporting documents as and when required.”

(v) The above mentioned hand written declaration has to be in the candidate’s hand writing and in English only and should NOT BE IN CAPITAL LETTERS. If it is written by anybody else or in any other language, the application will be considered as invalid.

(vi) Keep the necessary details/documents ready to make Online Payment of the requisite application fee/ intimation charges

(vii) have a valid personal email ID, which should be kept active till the completion of this round of Common Recruitment Process. IBPS may send intimation regarding call letters for the Examination etc. through the registered e-mail ID. Under no circumstances, a candidate should share with/mention e-mail ID to / of any other person. In case a candidate does not have a valid personal e-mail ID, he/she should create his/her new email ID before applying on-line and must maintain that email account.

Procedure for applying Online:

(1) Candidates are first required to go to the official IBPS website www.ibps.in and click on the Home Page to open the link “CRP CSA” and then click on the option “CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XV)” to open the Online Application Form.

(2) Candidates will have to click on “CLICK HERE FOR NEW REGISTRATION” to register their application by entering their basic information in the online application form. After that a provisional registration number and password will be generated by the system and displayed on the screen. Candidate should note down the Provisional registration number and password. An Email & SMS indicating the Provisional Registration number and Password will also be sent. They can reopen the saved data using Provisional registration number and password and edit the particulars, if needed.

(3) Candidates are required to upload their:

• Photograph

• Signature

• Left Thumb Impression

• Right Thumb Impression

• A hand-written declaration

• Certificate as mentioned in Clause K (ix) - (if applicable)

• SSC/SSLC/10th Standard or Equivalent Certificate

• Candidates will also be required to capture and upload Certificate their photograph through webcam or mobile phone during the registration process, as per the specifications given in the Guidelines for Scanning and Upload of documents (Annexure IV).

Application Fees/ Intimation Charges [Online payment from 01.08.2025 to 21.08.2025, both dates inclusive] shall be as follows: